Privacy Policy

1. Information We Collect

We may collect information that you voluntarily provide when you contact us, request a quote, or use forms on this website. This can include your name, company name, email address, phone number, messaging app identifiers (such as WhatsApp or WeChat, if you choose to share them), country or region, project details, shooting city and dates, equipment interests, and any other information you include in your message.

When you browse the site, our hosting provider and analytics tools (if enabled) may automatically collect technical data such as IP address, browser type, device type, general geographic region derived from IP, referring URLs, and pages viewed. We use this information to understand how the site is used and to maintain security and reliability.

2. How We Use Your Information

We use the information we collect to respond to inquiries, prepare rental-related quotes and correspondence, coordinate logistics and support, improve our website and services, comply with legal obligations, and protect our legitimate business interests (such as fraud prevention and record-keeping).

We do not use your personal information for automated decision-making that produces legal or similarly significant effects solely by automated means.

3. Data Sharing

We do not sell your personal information. We may share information with service providers who assist us in operating the website, hosting data, sending email, or analyzing traffic, subject to appropriate confidentiality and processing terms.

We may disclose information if required by law, court order, or governmental request, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

4. Cookies and Tracking

This site may use cookies and similar technologies to remember preferences, measure site performance, and support analytics or advertising integrations if configured. You can control cookies through your browser settings; disabling cookies may affect certain features.

Where required by law, we will obtain consent before using non-essential cookies or similar tracking.

5. Data Retention

We retain personal information only as long as necessary for the purposes described in this policy, unless a longer retention period is required or permitted by law. Inquiry and project-related records may be kept for a reasonable period to manage follow-up, disputes, and business records.

6. Your Rights

Depending on your location, you may have rights under applicable data protection laws, including the EU General Data Protection Regulation (GDPR) where it applies. These rights may include: access to your personal data, correction of inaccurate data, deletion (“right to be forgotten”) in certain circumstances, restriction of processing, data portability where technically feasible, and objection to processing based on legitimate interests or for direct marketing.

To exercise these rights, contact us using the details in the “Contact Us” section below. You may also have the right to lodge a complaint with a supervisory authority in your country or region.

7. International Data Transfers

We may process and store information in China or other countries where we or our service providers operate. If we transfer personal data across borders, we will take steps consistent with applicable law to protect the information, such as contractual safeguards where required.

8. Children's Privacy

Our services are directed at businesses and adult professionals. We do not knowingly collect personal information from children under 16. If you believe we have collected such information, please contact us and we will take steps to delete it.

9. Changes to This Policy

We may update this privacy policy from time to time. The “Last updated” date at the top of this page will be revised when changes are made. Continued use of the site after changes constitutes acceptance of the updated policy, to the extent permitted by law.

10. Contact Us

For questions about this privacy policy or your personal data, please contact us using the email, phone, or messaging channels listed on our Contact page.